FREQUENTLY ASKED QUESTIONS

Below you will find the answers to many frequently asked questions. Please look there and to our brochure for more information about planning your private event!

INFORMATION ABOUT TIMING OF RENTAL

• The earliest private event guest entry is 5:00pm.

• The Garden will be open to the public up until 5pm, right before 5pm we will walk everyone out of the garden and then make the venue completely private to you and your guests. 

• The latest event end time is 11:00pm.

• There is a one hour breakdown included at the end of your event. If your event ends at 9 pm, all guests would need to exit BY 9:00pm. However, all of your vendors will have access to the garden from 9:00pm - 10:00pm to clean everything up.

• The main set up time can begin as early as 3:00pm in the Lower Garden and 3:30pm in the Upper Garden.

• Market Lighting can be approved for an earlier set up time on request. This timeline is subject to availability. 

• All other set up and clean up must occur during the rented time frame.

• For weddings, a one hour rehearsal period is included with your event rental. A rehearsal is scheduled by appointment with our Event Coordinator for a time during our public hours.

INFORMATION ABOUT VENDORS

• We do not allow outside catering. You will find a list of our catering partners on the last page of our brochure. They are great to work with so try contacting them to get some information about their services.

• You may bring in desserts from outside of the catering list. Whether it's from your favorite bakery or a family member made them, desserts are okay!

• We also allow for you to provide your own alcohol as long as it is served by someone with the license and insurance to do so. Many of our clients just hire one of our caterers to add on a bar service.

• All other vendors just need to be insured professionals.

INFORMATION ABOUT DECOR

• We do allow you to use real candles as long as the abide by the following rules:
  All candles must...

  • be in attended areas only.

  • be on tables. No candles are allowed on the ground or hanging from anything.

  • be in a container with a couple of inches of glass above the flame.

  • not be top heavy or easily knocked over or next to something flammable that is easily knocked over.

If you would like to use candles in a way that does not abide by the above then LED candles should be used.

• The following ARE allowed for send offs, etc.

  • Bubbles, glow sticks and ribbon wands are a great option for send offs.

• The following are NOT allowed.

  • Rice, seeds, confetti or fake petals are not allowed to be tossed as they can create a slipping hazard or harm animals and the environment.

  • Sparklers, sky lanterns, etc. are not allowed as they pose a fire hazard.

  • Colored flower petals are also not allowed to be tossed or strewn on the floor as they can cause stains when stepped upon.